U S. workers are getting remote jobs with international companies

The most significant benefit of remote support is the ability to provide customers with an immediate response. This helps reduce wait times and improves customer satisfaction. Additionally, providing online resources can help save time for agents who may otherwise have to answer the same questions multiple times. With live chat, customers and agents can begin...

by October 16, 2023January 31, 2024

What Is a Cloud Engineer? Building and Maintaining the Cloud

While documentation is often assigned lowest priority by engineers, it’s critical. Creating applications and solutions requires creativity and if the details behind that creativity aren’t captured, it may slow down troubleshooting and make it difficult to solve issues. A master’s degree, with its advanced level of knowledge, can enhance your career and open up further...

by July 24, 2020January 26, 2024